Frequently Asked Questions
Everything you need to know about shopping with Bogart.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery may take between 7-14 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.
What is Bogart's return policy?
We offer a 30-day return window for all unused items in their original packaging. Please visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted for your security.
Do you offer international shipping?
Yes, Bogart ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
How do I ensure I am choosing the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.